Effective Date: October 2025
Website: marshmallow-tech.com
At Marshmallow Tech, your privacy matters to us. We are committed to protecting your personal information and ensuring transparency about how it is collected, used, and shared. This Privacy Policy explains how we handle your data when you visit our website, make a purchase, or join our affiliate/reseller programs.
1. Information We Collect
We collect the following types of information to provide the best possible experience to our customers and partners:
a. Personal Information
- Full Name
- Email Address
- Phone Number
- Shipping & Billing Address
- Payment Details (processed securely through our payment partners)
b. Affiliate & Reseller Information
- Social Media Handles
- Marketing or Business Plans
- bKash / Nagad / Bank Account Details (for commission payout)
- ID or Proof of Identity (optional, for verification purposes)
c. Technical Information
- IP address
- Device information (browser, OS, etc.)
- Website usage data via cookies and analytics
2. How We Use Your Information
Your information helps us:
- Process and deliver your orders efficiently
- Communicate order updates and support responses
- Manage affiliate/reseller commissions and payouts
- Improve our website and marketing experience
- Ensure compliance with our terms and policies
We never sell or rent your information to any third party.
3. Data Protection & Security
We take your privacy seriously.
All sensitive data (such as payment details) is transmitted using SSL encryption and stored in secure servers. Access to personal data is limited to authorized Marshmallow Tech personnel only.
4. Cookies
We use cookies to enhance your browsing experience, track sales for affiliates, and remember preferences. You can disable cookies anytime through your browser settings, though some site functions may not work properly.
5. Third-Party Services
We may use third-party tools such as:
- Payment gateways (bKash, Nagad, SSLCommerz)
- Analytics tools (Google Analytics, Facebook Pixel)
- Email & messaging platforms (WhatsApp, Mailchimp)
These services have their own privacy policies and may collect data as per their terms.
6. Data Retention
We retain user and partner data only as long as necessary to:
- Fulfill orders
- Complete commission payments
- Comply with legal or tax obligations
You can request data deletion anytime by emailing support@marshmallow-tech.com.
7. Your Rights
You have the right to:
- Access the information we hold about you
- Request corrections or updates
- Request deletion of your data
- Withdraw from our partner program anytime
For any such requests, please contact us at support@marshmallow-tech.com.
8. Children’s Privacy
Our website and programs are intended for users 18 years or older. We do not knowingly collect personal data from minors.
9. Updates to This Policy
We may update this policy periodically to reflect new features or legal requirements. Any changes will be posted on this page with an updated date.
10. Contact Us
For questions, concerns, or data requests:
📧 support@marshmallow-tech.com
📞 01923220347
📍 Elephant Road, Dhaka, Bangladesh
Marshmallow Tech
Technology with a Purpose — Connecting Hearts to Faith