Finding a reliable and authorized service center for your premium laptop in Dhaka can be challenging. Whether you own a Dell, HP, Apple MacBook, ASUS, or Lenovo, getting your device serviced by certified technicians using genuine parts is crucial for maintaining its performance and warranty. This comprehensive guide will help you locate the best official service centers in Dhaka for all major laptop brands.
Why Choose Authorized Service Centers?
Before diving into the locations, let’s understand why authorized service centers are your best choice:
- Genuine Parts: Only authentic manufacturer-approved components
- Certified Technicians: Trained professionals with brand-specific expertise
- Warranty Protection: Maintains your device’s warranty coverage
- Quality Assurance: Standardized repair procedures and testing
- Data Security: Professional handling of your sensitive information
1. 1000FiX Services Ltd. – Multi-Brand Authorized Service Partner
Brands Serviced: Dell (Authorized), HP (Authorized), General IT Products, Laptops, Printers, Servers
Main Service Center:
- Address: 586/1 (4th & 5th Floor), Begum Rokeya Sarani, Shewrapara, Mirpur, Dhaka-1216
- Hotline: 16743
- Contact Number: 09644-300600
- Email: info@1000fix.com
- Business Hours: Saturday to Thursday (10 AM – 6 PM), Friday closed
- View on Google Maps
Additional Branch – Uttara:
- Address: 1000FiX Services Ltd., 34, H.M Plaza, Suite# 10, 10th Floor (Lift-09), Road # 2, Sector # 3, Uttara Model Town, Dhaka-1230
Services Offered:
- Dell laptop, desktop, server repairs (warranty & out-of-warranty)
- HP laptop and desktop servicing
- Printer, scanner, and photocopier repairs
- Server maintenance
- Data recovery services
- Pick-and-drop service available
1000FiX is Bangladesh’s largest computer repair service provider with nationwide coverage and internationally certified engineers.
2. Global Brand PLC – ASUS & Lenovo Authorized Service Center
Brands Serviced: ASUS (Authorized), Lenovo (Authorized), HPE, QNAP, Enterprise Solutions
Service Centre (Dhaka):
- Address: 65, Lake Circus, Kalabagan (Dolphin Goli), Dhaka-1205
- Phone: 48113087, 48113089, 48116246, 48116247
- Branch Manager: Shaheen (01973257919)
- Email: rma_service@globalbrand.com.bd, laptop_service@globalbrand.com.bd
- Off Days: Friday and Government Holidays
- View on Google Maps
Services Offered:
- ASUS laptop repairs (all models including ROG gaming series)
- Lenovo laptop and desktop servicing
- Hardware upgrades and component replacements
- Software troubleshooting
- Enterprise server solutions
- Warranty claim processing
Global Brand PLC is known for their expertise in ASUS and Lenovo products with experienced technicians and genuine spare parts inventory.
3. iCare Apple Service – Leading Apple Repair Specialist
Brands Serviced: Apple (iPhone, MacBook, iPad, iMac, Apple Watch)
Main Service Center:
- Address: 68/69, Concept Tower, 4/D, Green Road, Dhaka-1205
- Phone: +8801841199551, +8801301956856
- Email: info@icareapplebd.com
- Business Hours: Saturday to Thursday (11 AM – 7 PM)
- View on Google Maps
Services Offered:
- iPhone repairs (screen replacement, battery replacement, back glass repair)
- MacBook repairs (display, keyboard, battery, motherboard)
- iPad servicing
- iMac repairs
- Apple Watch repairs
- Original Apple batteries and displays
- State-of-the-art lab facilities
- Fast turnaround time with warranty
Note: iCare Apple Service has been operating since 2003 and is known for professional Apple device repairs using original or premium-quality parts.
4. iStore Bangladesh – Apple Authorized Reseller
Brands Serviced: Apple Products (Sales & Service)
Office Location:
- Address: Rupayan Golden Age, Shop No. 07, Ground Floor (South-West), 99 Gulshan Avenue, Dhaka-1212, Bangladesh
- Phone: +8801675021815, +8801713085070, +8801911124334
- Email: sales@istorebd.net, appleistoredhaka@gmail.com, istoreapplebd@gmail.com
- Business Hours: Monday to Saturday (10 AM – 9 PM)
- View on Google Maps
Services Offered:
- Authorized Apple product sales
- Apple device repairs and servicing
- Genuine Apple accessories
- Technical support
- Trade-in services
5. Executive Machines Ltd – Apple Authorized Service Provider
Brands Serviced: Apple (Authorized Service Provider)
Gulshan Branch:
- Address: Ground Floor, Concord Bilkis Tower, 40/6, North Avenue (Madani Road), Gulshan-2, Dhaka-1212
- Hotline: 01977727753
- Business Hours: Open Everyday (10 AM – 8 PM)
- View on Google Maps
Banani Branch:
- Address: Suvastu Suraiya Trade Center (Level-4), Plot # 57, Block # B, Kamal Ataturk Avenue, Banani, Dhaka-1213, Bangladesh
- Hotline: +8801978990000
- Business Hours: Monday to Saturday (11 AM – 7 PM), Sunday Closed
- View on Google Maps
Nikunja Branch:
- Address: Le Meridien (Commercial Space), Level-6, Plot-79/A, Nikunja-2, Dhaka-1212
- Hotline: +8801729227753
- Business Hours: Saturday to Thursday (10 AM – 6 PM), Friday Closed
6. Daffodil Computers PLC – Multi-Brand Service Center
Brands Serviced: Dell, HP, Lenovo, ASUS, Acer, and other major brands
Service Center:
- Address: 64/3, Lake Circus (2nd Floor), Mirpur Road, Dhaka-1205
- View on Google Maps
Services Offered:
- Multi-brand laptop repairs
- Hardware diagnostics and repairs
- Software troubleshooting
- Data recovery
- Upgrade services
Additional Service Providers
Laptop Care BD
- Head Office: 70/7/A, North Mugda Para, Dhaka-1214
- Showroom: United Computers, BCS Computer City, IDB Bhaban, Shop 215 & 216 (2nd Floor)
- Services: Fast laptop servicing, buy/sell laptops, computer accessories
Laptop Service BD
- Address: New Elephant Road, Multiplan Center Level 8, Shop No. 870, Dhaka-1205
- Phone: +8801822153574
- Email: datarecoverybd1@gmail.com
- Specialization: ASUS laptop repairs, data recovery
Apple Gadgets Care
- Location: Bashundhara City Shopping Complex
- Services: Apple device repairs, mobile phone repairs
- Specialization: iPhone, iPad, MacBook repairs
Apple Service Center BD
- Address: Shop no: 576, 5th Floor, Shyamoli Square Shopping Mall, Dhaka-1207
- Services: Unofficial Apple service center with experienced technicians
How to Choose the Right Service Center
When selecting a service center for your premium laptop, consider:
- Authorization Status: Check if they’re officially authorized for your brand
- Warranty Coverage: Ensure they won’t void your existing warranty
- Genuine Parts: Verify they use original manufacturer parts
- Technician Certification: Ask about their technicians’ credentials
- Turnaround Time: Inquire about typical repair timelines
- Service Warranty: Check what warranty they provide on repairs
- Customer Reviews: Look for online reviews and testimonials
- Transparent Pricing: Get written quotes before authorizing repairs
Tips Before Visiting a Service Center
- Backup Your Data: Always backup important files before service
- Document the Issue: Note down all problems you’re experiencing
- Bring Documentation: Carry purchase invoice, warranty card, and ID
- Get Written Estimates: Request detailed written quotations
- Ask Questions: Don’t hesitate to ask about the repair process
- Service Warranty: Clarify what warranty is provided on the repair
- Original Packaging: If available, bring your laptop in its original box
Contact Information for Brand-Specific Support
ASUS Bangladesh
- Hotline: +88 09612377123
- Website: www.asus.com/bd
Dell Bangladesh
- Service Partner: 1000FiX Services Ltd.
- Hotline: 16743
HP Bangladesh
- Service Partner: 1000FiX Services Ltd., Global Brand PLC
- Website: www.hp.com/bd-en
Apple
- Authorized Providers: Executive Machines Ltd., iStore, iCare Apple Service
Lenovo
- Service Partner: Global Brand PLC
- Hotline: Check Global Brand PLC contact numbers
Conclusion
Dhaka offers several reliable authorized service centers for premium laptop brands. Whether you need warranty service for your Dell, HP, ASUS, Lenovo, or Apple device, the service centers listed above provide professional support with certified technicians and genuine parts. Always prioritize authorized service centers to protect your warranty and ensure quality repairs.
For the best experience, call ahead to confirm service availability, get an appointment, and inquire about current service turnaround times. Most centers also offer pickup and delivery services for added convenience.
Remember, regular maintenance and timely repairs from authorized centers will significantly extend your laptop’s lifespan and maintain its optimal performance.
Last Updated: February 2026
Disclaimer: Service center information, contact numbers, and addresses are subject to change. Please call ahead to confirm details before visiting. This guide is for informational purposes only and is not affiliated with any of the mentioned brands or service centers.
Have you had experience with any of these service centers? Share your experience in the comments below to help other laptop owners in Dhaka make informed decisions!